Privacy Policy

1. Introduction

RentMe ("we", "us", or "our") operates a rental housing marketplace in Uganda. This Privacy Policy explains how we collect, use, store, and share personal information when you use our website and related services.

2. Information We Collect

We may collect:

Account details such as name, email address, phone number, and password
Profile and role information (tenant, landlord, or agent)
Property listings, photos, location details, and rental terms you submit
Messages, viewing requests, and application activity on the platform
Device and usage data such as IP address, browser type, and pages visited

3. How We Use Your Information

We use your information to:

Create and manage your account
Connect tenants with landlords and agents
Enable messaging, viewings, and applications
Improve platform safety, prevent fraud, and enforce our policies
Send service-related notifications and, where permitted, product updates

4. Sharing of Information

We do not sell your personal information. We may share limited information with other users as needed for rentals (for example, a landlord may see a tenant's name and contact details for a viewing request), with service providers who help us operate RentMe, or when required by law.

5. Data Security

We use reasonable technical and organizational measures to protect your information. No online service is completely secure, so please use a strong password and keep your login details private.

6. Your Choices

You may update account information in your profile settings, request deletion of your account, or contact us about access and correction requests. Some information may be retained where required for legal, security, or operational reasons.

7. Contact Us

For privacy questions, email hello@rentme.ug or call +256 700 000 000.